Managed IT Services

The IT Support You Need For Your Business Success

We offer IT Services to take care of all your networking and computing support needs. If you have an internal IT department we can supplement your IT capabilities or if you don’t have an IT department, we can be your complete local IT solution.

Reliable system uptime

  • Proactively maintain your PCs and servers for optimal performance
  • Software updates, disk management, log checks
  • Performance monitoring
  • Support your users by phone and remotely -whether they're on the road, in the office or elsewhere
  • Local on-site support available
  • Protect users and data from viruses, spam and malware
  • Backup and restore critical PC and server data
  • Secure your network

Extensive Remote Support

  • We manage the network, servers, computers and technology infrastructure with a comprehensive plan which gives you a predictable monthly budget and mitigates the risks associated with downtime.
  • Extensive remote support resources and tools are combined with local engineers for on-site work to bring you the best of both worlds. Problems are resolved rapidly by phone and remotely.

Help Desk

  • The help desk, located in the U.S., assists you with issues over the phone. These seasoned technical experts solve desktop, server and network issues. Using secure remote access tools, they can work on you servers or desktop computers quckly, efficiently and securely.

Remote Management

  • We monitor your servers and key network elements such as your firewall or router. Our remote support organization does 'behind the scenes' work 24 hours a day, 7 days a week. They monitor alerts from our device and network management services. If there is a critical alert form one of these services, engineers will troubleshoot, fix and if necessary, escalate the issue to the appropriate people.