Konica Minolta has always been known to take security seriously. Recently, Konica Minolta started to roll out updates for their multifunction printers (MFPs) with the addition of Transport Layer Security, or TLS. While TLS has been available on some of the MFPs, a firmware update will allow for newer and better versions of TLS to be used. But what is TLS?

TLS is a cryptographic protocol that is used to encrypt data sent and received. TLS is a spiritual successor of Secure Socket Layers, or SSL. SSL is also a cryptographic protocol. While they are not the exactly the same, TLS is the modern version of SSL. So why are these important? SSL and TLS both protect against hackers gaining access to information by encrypting it.

For Konica Minolta, this is important as the information being sent to and from a printer could be confidential or personal, and having the cryptographic protocol and the encryption to help prevent hackers from being able to crack or intercept the document or data is important. Konica Minolta has taken steps like this in the past with security, like the fact that they started using solid state drives (SSDs) instead of hard disk drives (HDDs) because they could delete the information of the SSD and allow for better security and privacy.

As the world becomes more digital, the need for information security, also known as InfoSec, is needed. Protecting customer and company data is important, as these can lead to devastating problems if not properly protected. Companies come up with different approaches to protecting information. One way that the different InfoSec solutions are judged is in the Cyber Defense Magazine, which is an industry leader in the InfoSec field providing information and news for those interested in or involved in information security. CDM hands out their InfoSec awards yearly to various companies for InfoSec solutions. CDM looks for the best and most innovative awards that push information security and data protection. Konica Minolta won two awards in this year’s InfoSec awards for the “Most Innovative Cloud Backup” and “Hot Company Endpoint Security.” The awards, who are judged by security professionals, are awarded based on the information and data provided. Congratulations to Konica Minolta for winning both of these awards!

With the world and technology quickly evolving, certain technologies and ways of doing business feel antiqued. Over time new technologies have come along and changed the way of doing business, like VOIP did with landlines. While landlines are still being used today, many
businesses have opted for VOIP. For many businesses, fax machines are a thing of the past as they have opted for different methods of moving documents. However, does this mean the fax machine is going to die?

The main industry that is still using fax machines is the healthcare industry. They have been using them for a long time, and are comfortable with them. The pandemic showed some flaws in the healthcare industry’s technology. It proved to be outdated and because of this many in the healthcare industry are looking to upgrade and move to the future. This is not as easy as it seems, as there are multiple hurdles for the healthcare industry to overcome.

The first issue is cost. For those in public healthcare, the first issue arises when they have to get the money allocated towards this. This is an issue on its own, and even when they do have money that could be allocated to this issue, the choice is not so simple. The switch not only costs a lot of money, but it is a switch that sounds easier than it actually is. Old documents and
records have to become digital and then hospitals have to worry about securing and protecting the digital records.

This is the second issue that occurs. By making all records digital, hospitals have to make sure that the records and charts are always available. If a network is down, then doctors could lose access to the patient’s chart and records. For example, this could cause huge issues if a patient is coding. Furthermore, hospitals become a bigger target for cyberterrorists, as taking down or invading a network could cause bigger issues as now people’s private information can be accessed.

An alternative, as mentioned in one of our previous blogs, is the direct standard. The direct standard is a digital method of sending documents that are encrypted and only gets sent to authorized users. Konica Minolta has worked hard to allow their multifunction printers to have
their direct messaging with a partnership with Kno2. To learn more about the direct standard, read our blog about it. 

Does this mean fax will die? No, not exactly. Fax still has a place in the workplace, as it is a secure way to send documents. Furthermore, many businesses are still using fax; it is still a valuable method of document transfer. Another reason is that fax can still be used during network outages. This means while many businesses are exploring other options to document
transfer, fax has a valuable lifespan

Cybersecurity is important when it comes to printers, and Konica Minolta knows this. Printers have been targets for hackers, because they can get access to an entire network by exposing a weakness. Konica Minolta has worked hard to make sure their printers have achieved a high-level of protection. Recently, NTT Data and NTT Ltd. completed testing on the bizhub i-Series and found that the entire i-Series line exceeds the standards of cybersecurity compliance. NTT DATA and NTT Ltd. found no vulnerabilities when testing the printers.

While Konica Minolta complies with different compliance measures, such as HIPAA, they wanted to make sure that they went above just the standards. Konica Minolta let NTT DATA and NTT Ltd. perform penetration tests on their i-Series printers. Penetration tests are a version of hacking where a simulated cyber attack is performed to see how well the cybersecurity works. NTT DATA tested the printers and the source code to see how well they would perform and found that they were well above the standards. NTT DATA spent almost 80 hours trying to hack the devices and could not find any major security flaws.

Konica Minolta continues to pride itself to not only meeting the standards, but exceeding them. This is important for businesses because protecting the information of customers should be a priority and Konica Minolta helps reduce the chances of hackers taking information.

During the pandemic, many businesses had people working from home. This was something that had to happen, so it is not surprising to see that companies ignored security when it came to remote work. For these businesses, they had a to continue operations, so they had to but security behind operations. This opens a discussion about security and business operations and how they can work against each other.

HP Wolf Security did a study about IT departments during the COVID-19 pandemic. They found that 91% of decision makers from IT departments felt like they had to compromise security during the pandemic to continue business operations. The study also found that 48% of office workers feel that security measures were a waste of time. This is alarming because the security measures are put in place for a reason, to not only protect the business but also the consumers.

Another alarming stat was that 31% of younger office workers (18-24 years old) tried to bypass the security measures to get work done. In the same age group, 54% felt that meeting deadlines were more important than the security measures. This pressure to get work done, and in turn putting data at risk, is worrisome for businesses. The pressure and short-term gains from meeting certain deadlines might be not outweigh the issues of a data breach.

Continuing with the same age group, 39% did not know what the security policies were or that they existed. This is where the statistics above come from. Workers are not properly being instructed to what the security policies are and why they are important. Without the knowledge of this, these workers cannot understand the issue of what they are doing because they do not know the importance. Workers want to meet their deadlines and get work done, and if they do not know and understand the importance of the security policies, they will prioritize getting their work done.

The last statistic that is related to ones above but isn’t about a specific age group is that 37% of office workers felt that security policies are too restrictive. Additionally, “80% of IT teams experienced push back from users who do not like controls being put on them at home.” This is connected to the idea before that the workers are not properly informed about the importance of the security policies. So, what can be done?

Businesses can begin to have technology and security literacy. Informing the workers why these policies are important and what their purpose is, they can help reduce the number of workers avoiding and bypassing security policies. Furthermore, teaching workers about the different security risks and signs of them could help prevent or minimize the risk and damage of a data/security breach.

Faxing has been around for decades; however, it could be reaching the end of use in the healthcare industry. Faxing is perceived to be safe. This is partly due to how old it is. Faxing uses a phone line to send its information. However, this means it could be tapped and then all of the information that was sent would have been accessed by unwanted parties. So what is the answer for this?

Recently, the American National Standards Institute (ANSI) approved the Direct Standard. Direct Standard at its core is direct secure messaging. This new standard allows for health data to be sent digitally. The health data that will be sent will be authenticated and encrypted and goes to verified users. Now that this standard has been approved by ANSI, how can healthcare providers take advantage of this?

Konica Minolta has answers. Konica Minolta has the Healthcare Multifunction Printer, which is a five function printer. The five functions are copy, scan, print, fax and exchange. Exchange is a must for secure exchange of patient information. An example for this is a hospital discharging a patient to a long-term care provider. While the hospital has the ability to use Direct Messaging, the long-term care provider does not. This means the hospital has to use fax, which is not as safe and can cause delays.


Konica Minolta’s Healthcare Multifunction Printers are great for multiple reasons. The first is the enhanced security of protected health information. This minimizes the exposure to HIPAA violations, which can be damaging and costly. It also increases the accuracy and timeliness of healthcare information.

Konica Minolta’s Direct Messaging comes from a partnership with Kno2. Kno2 is a company that works to optimize the patient document exchange. This partnership allows for the Kno2 interoperability to be integrated with the control panel on Konica Minolta multifunction printers.

With more and more things becoming digital, it is important for businesses to secure their information. However, this sounds easier than it actually is. Some companies do not have the resources to keep a constant eye on their security and look for potential threats or weaknesses. Another issue is that security and their systems are becoming more complex. Without this complexity, there would be holes in the security that would allow for vulnerabilities. Konica Minolta has years of experience and can evaluate areas where security is important and relevant. Konica Minolta can offer the right security solutions and services for IT security, data security, multifunctional system security and intelligent video solutions security.

 Focusing only on network and IT security can leave you open to potential security gaps and threats. Different devices that are used every day, such as a tablet in the field, all have the potential to be an attack point. Another thing that happens is that while they are equipped correctly, they do not use the security solutions properly or they do not have policies in place. Konica Minolta frequently encounters a lack of network access controls or passwords that are adequate, which leaves the business vulnerable. Furthermore, certain aspects can be neglected, which can leave important data on hard drives or solid state drives at risk. Forrester Research found out that two thirds of companies have had a data breach due to a vulnerability in hardware security. Lastly, the employees play a key part in security as well. Having well informed employees who can detect a social engineering attack, which works by having the employee click on a malicious link in an email.

Konica Minolta uses 360-Degree Strategy to provide comprehensive security. To achieve this, Konica Minolta looks at printer device security, IT security, video security, and through information security consulting. This approach is based on the premise that if you only focus on one or two of the areas, that there will still be areas of vulnerability.

Multifunctional printers (MFPs) are more than just a printer or copier and have to have proper security to protect that information and data that goes through the MFP or is stored on it. Bizhub SECURE works to cover three areas, which include access control and access security, storage media data security and network security. One aspect that is important is that while these security measures should provide protection, it should never come at the expense of usability. This is not because it might slow down productivity, but because if the users view the security measures as a hinder to them, they are less likely to comply and follow them. Bizhub SECURE Alert and LK-116 BitDefender® Virus Scan Functions are things that Konica Minolta offer as security measures to help protect MFPs.

IT security begins with evaluating risks. Analysis of risks and having contingency plans increase the awareness of risk, while also reducing the chance of possible damage. Deloitte did a study and found that 58% of companies have an emergency plan. Konica Minolta has almost 20 years of experience and uses this when evil sting business and finding what each individual business’ needs are and then create specific security measures in a detailed plan for the business.

Video security can be used by a business to protect valuable information. The first step is deciding what needs to be seen, like the door to file cabinets or entrances. The business’ network is considered because the network has to be able to handle the high-resolution recordings that the video security will use. Next the decision has to be made if the video security system will be added on to an existing network or will have a separate network installed. Additionally, data protection is considered when adding a video security system. How long the data is stored is one question that needs to be considered.

Information security consulting is the last part of the 360-degree strategy. Information security is important in protecting data and to a business’ success, while also being required by law due to legal regulations. Appropriate analysis is important when determining what type of protections they need. Employee training is key to emphasizing the importance of information security. One area of information security is access security. This is who can access certain data. The more important or sensitive the data is, the more restrictive the group who has access to it should be. Additionally, when storing data, it should be encrypted so there is additional security on top of a password. The same is true for transporting data. Lastly, if violations occur, protocol data and logs should be available so they can be identified and to check for damage concerns.

In early October, Konica Minolta will be attending Print 19 in Chicago. Konica Minolta will be showcasing their award-winning print technology at an event dedicated to the print industry. The Bizhub c360i will be showcased at the event. The Bizhub c360i earned the Better Buys Editor’s Choice Award in the MFP category for Quarter 3 of 2019, is going to be on display. Konica Minolta will also be showcasing the rest of the i-Series, which was recently released.

Print 19 will be hosted at McCormick Place North on October 3rd through October 5th and is for all of the printing industry. Anyone who is a part of the print industry, from manufacturers, to customers are welcome to go and enjoy the event. To read more about Print 19, click here.

Konica Minolta recently released the new i series, 7 new products which are all color. 6 of these new products will replace existing ones, while 1 product is a new model. There are 3 new shared multifunction printers (MFP), 2 new desktop multifunction printers, and 2 new desktop single function printers (SFP). Additionally, Konica Minolta has 1 more product being released in the near future.

The 3 new shared MFPs are the c360i, the c300i, and the
c260i. All of the shared MFP offer multiple finishing options, which include
various stapling, hole punching, and folding options. Additionally, these 3
shared MFPs include 8 GB of RAM, a 256 GB Solid State Drive, and 10.1″ touchscreen
display panel. The c360i prints at 36 pages per minute (PPM), and scanning at 100
ppm in simplex (single sided) and 200 ppm in duplex (double sided). The c300i
prints at 30 ppm, and scans at 100 ppm in simplex and 200 ppm in duplex. The
c260i prints at 25 ppm, and scans at 100 ppm in simplex and 200 ppm in duplex.
All of these printers are improved by features and upgrades that make user
experience better. They include a new user interface, mobile connectivity, and improved
security features.

The 2 new desktop MFPs are the c4050i and the c3350i. Both of these printers come with 5GB of RAM, a 256GB Solid State Drive, and a 10.1″ touchscreen display panel. The c4050i has printing at 42 ppm, and scanning of 100 ppm in simplex and 200 ppm in duplex. The 2 new desktop SFPs are the c4000i and the c3300i. Both come with 4GB of RAM, and a 7” display panel. The c4000i prints at 42 ppm and the c3300i prints at 35 ppm. All of these printers come with a copier warm up time of 13 seconds for black and white, and 15 seconds for color.

The last product that will be released in the near future is the c3320i, which is an all-in-one (AIO) that will print at 35 ppm.

Augmented Reality is taking an image from a computer or phone and putting it into the real world through a display, which is different from virtual reality. Virtual reality creates a whole new environment, where augmented reality takes the existing environment and adds to it. For example, many apps have augmented reality features. Apple has an app called Measure, which allows users to measure items in real life using their phone. Nike has added a similar feature that measures the user’s foot and suggest the size for different shoes. This is useful for online shopping because some shoes run smaller or larger. While these are useful, there is so much more that augmented reality can be used for.

The future of augmented reality is unknown because there is so much potential. This is even more true if augmented reality glasses become a common item in the world. When traveling, imagine having directions that act as a line on the street, or when shopping for furniture imagine being able to see what it would look like in your house without having to buy it. These are all options that can improve aspects of life. Additionally, just being able to display information onto the screen. Examples could be walking down the street and seeing the ratings of restaurants, or a doctor being able to see the patient’s vitals while preforming the surgery. The possibilities are almost endless.

Technology is making things that seemed impossible before reality. The benefits of these new technological advances will make our lives a better place, by either making certain aspects easier, or making certain unknowns easier to manage.